Common subscription issues include:

  • Expired subscription
  • Payment processing issue
  • Activation issue

SOLUTIONS


TOUGH SERIES

Tough Series product owners, please contact your reseller to resolve the issue.


Unable to reach you reseller? Contact Aviron support team by email support@avironactive.com or phone: 437.317.1199.


IMPACT SERIES

Impact Series product owners, please login into your Aviron account for details on your subscription issue. If you are not the original product owner, please create a new Aviron account and purchase a new subscription.


To login into the Aviron web portal, please visit http://www.avironactive.com/portal


If your issue is not resolved, contact Aviron support team by email support@avironactive.com or phone: 437.317.1199.