SUPPORT

Purchase a personal membership for $29/ month or $299/ year. The personal membership price is the same for both the Impact Series and Tough Series. The membership can be cancelled at any time.
Without a membership you can create a profile, track your workout history, adjust resistance and track your performance.

The membership covers a variety of services with our interactive rower!
1. It keeps you connected online with multiple user accounts to track workout stats and collect accomplishments.
2. Allows access to our online network of workout programs, games and competitions to either compete with friends, or with other Aviron users anywhere in the world and in real-time.
3. It also keeps you up to date with software and the constant release of new workout options and updates.

There is a 30-day risk free return period. There are no restocking or shipping return fees if you decide to return. Please keep the boxes throughout your trial period in the event you decide to return the product.

Yes, the membership is month-to-month and can be cancelled and renewed at any time.

Yes, however, you can only access one basic workout program.

We will process your order within 5 business days of receiving the order, and ship within the next 5 business days as long as the product is in stock.
International delivery times vary due to customs. As soon as your order is shipped out, we will send you a link to track your package.

Yes, our rowers require either a Wi-Fi or ethernet connection to access the interactive workouts. Fast internet speeds are not a requirement because the rower does not stream high bandwidth content like classes. Instead, it downloads the content onto the hard drive. However, fast internet speeds can improve the user experience when working out or competing with others.

The machine requires acess to a standard power outlet.
(12v DC 5Amps)

For the Tough Series Rower, the max user weight is 507LBS/230KG, and 40” max inseam
For the Impact Series Rower, the max user weight is 397LBS/180KG, and 38” max inseam

The Tough Series Rower is 250 x 53 x 111 cm or 100 x 21 x 44 in (L x W x H), and weighs 125LBS/57KG.
The Impact Series Rower is 250 x 53 x 108 cm or 100 x 21 x 44 in (L x W x H), and weighs 93LBS/42KG. When folded, it’s 136 x 53 x 158 cm or 54 x 21 x 63 in.

The Impact Series Rower can be folded to save on space. The Tough Series Rower cannot be folded.

Yes, the Tough and Impact Series Rowers have a 10-year warranty on the frame, and 2-year warranty on the moving parts. Please check out our warranty policy or product user manual for more information.

It does not, however, it’s easy and takes less than 60-minutes to assemble yourself.

Operating at only ~60 decibels or conversational volume, Aviron's smart design and nylon belt is much quieter than most rowers.

The Impact Series Rower is 79" or 200cm.
The Tough Series Rower is 84" or 213cm