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Extended Protection Plan


EXTENDED WARRANTY OPTIONS

1-Year extended limited warranty (3-years total)

2-Year extended limited warranty (4-years total)

 

Frame coverage remains at 10-years.

For full warranty details of what is and is not covered, please click here.

 

WHO IS ELIGIBLE TO PURCHASE THE EXTENDED PROTECTION PLAN?

  • You have purchased an Aviron Rower at avironactive.com
  • You purchased the Extended Protection Plan at the same time as your Aviron purchase (can be added up to 30 days after purchase).
  • You are a customer in contiguous USA or Canada

 

CAN I CANCEL THE EXTENDED PROTECTION PLAN?

Plans may be cancelled and refunded in full if the cancellation is made within 30 days of purchase, with no claims on file.

 

ARE MY REPAIRED PARTS COVERED UNDER WARRANTY?

Repaired/replacement components will be covered for the duration of the remaining warranty, or for 30 days after the repair (whichever comes last).

 

WHAT IS NOT COVERED BY THE ULTIMATE EXTENDED WARRANTY

  • Any changes in cosmetic appearance such as discoloration of paint or plastic, damage due to moving, or any other change in appearance that does not affect performance
  • Any modifications to the Aviron hardware or software are not only not covered, but will also void the warranty
  • Damage or equipment failure due to improper or outdoor use

 

HOW TO SUBMIT A WARRANTY CLAIM

Our hassle-free process can be done via phone or by email. To begin the claims process, reach out at:

support@avironactive.com or 1.877.955.4222


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